Admin Logs

Erizos Studio has heavy emphasis on minimizing errors and easy troubleshooting, to that end Studio has a very detailed logbook.

By navigating to http://[serverIP]:5550/admin in your browser of choice and choosing the Logs tabs you will be presented with Studio server logs.

The logs are updated with every action above a decided threshold, at default the minimal logging level is Verbose, which is the 2nd level from bottom (above detailed).

You can change the log level, and for how long logs will be kept under Settings -> Admin.

Other

Each accompanying product of Erizos Studio keeps its own logs.
In addition to Server logs, you can find Agent logs and MediaHub logs

Searching the logs

The log system offers flexible search functionality using the following filters:

1. Date & Time: Filter logs by a specific date (one day at a time) and narrow it down to particular hours within that day.
2. Level: Filter logs based on their severity level. You can select multiple levels to view all logs that match any of the chosen levels.
3. Category: Filter logs by category, which corresponds to the component where the issue occurred. Multiple categories can be selected to display all logs matching those categories.
4. Message: Each log entry includes a message that describes the logged action. Use this filter to search by keywords or phrases, retrieving all logs whose messages contain the specified term or part of it.

Logs in details

By clicking on each of the log entries you can get JSON formatted information about that entry.
If additional commands were executed in that entry, you will be able to see the order of events.

Example

In the following image you can see on the bottom right panel the additional command that was generated by that action, in this case the Profile checked the Page cache.

The Live | Date | File buttons

At the top of the Log window, you’ll find a radio button with three options: Live, Data, and File.

1. Live: When this option is selected, existing logs will be hidden, and only new log entries created after enabling live mode will be shown. This is useful for real-time system troubleshooting.
2. Data: Displays logs all logs in the system, which can be filtered using the search features.
3. File: Selecting this option enables the "Import File" button, which allows you to upload a log file for review and analysis.
4. Download: This is useful when you need to save a subset of logs to be analyzed at a later time. By pressing the arrow down close to that button you may choose to download all the logs.

Group/Ungroup Events

In the top right corner of the Events section, you'll find the Un/Group Logs button, which allows you to collapse or expand logs based on event grouping. Events that were triggered by the same action are logically grouped together into a single entry.

Clicking this button lets you toggle between viewing individual events or seeing them grouped by the actions that caused them. This helps to simplify the log view by consolidating multiple related events into one, making it easier to analyze complex sequences of actions.